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Member & Marketing Coordinator
Location: Bismarck, ND | Full-time, In-person
The Greater North Dakota Chamber (GNDC) is seeking a relationship-driven Member & Marketing Coordinator to deliver outreach, engagement, and marketing efforts within our membership. This role blends marketing and member relations — ensuring GNDC’s brand, message, and value are consistently delivered across platforms and relationships.
You’ll manage the member experience from prospecting and onboarding through retention and sponsorship, while also shaping how GNDC communicates that value through digital and print channels.
Duties /Responsibilities
Membership Engagement & Experience
- Build and manage a pipeline of prospective members and lead outreach efforts.
- Onboard new members to ensure they understand and utilize GNDC’s value and benefits.
- Serve as the contact for member questions, connections, and support.
- Conduct or coordinate prospect or member visits.
- Follow up on member conversations and requests and meetings.
- Maintain accurate member information in the CRM to ensure data integrity and benefit delivery.
- Manage annual renewals, track delinquent invoices, and support collections outreach.
- Promote sponsorship and advertising opportunities and coordinate follow-ups on commitments.
Marketing, Communications & Content
- Draft engaging digital content for GNDC’s website and other electronic channels.
- Design and publish graphics and visual assets using Canva and other tools.
- Coordinate content, advertising, and layout for GNDC’s quarterly business magazine.
- Collaborate with the communications team to maintain brand consistency and elevate GNDC’s statewide visibility.
- Support creation of marketing collateral, presentations, and event promotions.
Events & Outreach
- Assist with GNDC events, meetings, and member programs across North Dakota.
- Communicate upcoming events, policy updates, and GNDC resources to members.
- Contribute to webinars, roundtables, and other engagement opportunities.
Desirable Skills & Abilities
Preferred Qualifications
- Bachelor’s degree in communications, marketing, public relations, business, or a related field.
- Experience in membership development, business development, or account management.
- Familiarity with Canva or other graphic design tools.
- Experience managing CRM systems or databases.
Basic Requirements
- Associate degree in communications, marketing, public relations, business, or a related field and at least two years of experience in marketing, public relations, or a similar position.
- Strong writing, proofreading, and editing skills for a variety of media and platforms.
- Ability and willingness to take on projects in unfamiliar areas and acclimate quickly.
- Excellent communication and interpersonal skills.
- Enjoys working both independently and collaboratively.
- Strong attention to detail; highly organized and able to manage multiple priorities.
- Finds supporting teammates and association members rewarding and enjoyable.
- Strong computer skills and proficiency in Microsoft Office Suite.
- Able to adhere to deadlines and deliver results.
- Travel: 2–6 days/month within North Dakota.
- Valid driver’s license and reliable transportation required.
- Ability to occasionally lift up to 40 lbs.
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GOVERNMENT AFFAIRS SPECIALIST
The Greater North Dakota Chamber (GNDC) is the largest statewide business advocacy association in North Dakota and works to make our business climate the best in the nation.
As a Government Affairs Specialist, you'll help develop and facilitate GNDC’s advocacy efforts through research, analysis, coordination, and communication. This individual will be part of a team that advocates for policies that cultivate a thriving economy. By tracking and analyzing critical legislative developments, you will help provide insights that shape strategic decisions.
REPORTS TO: VP of Government Affairs
Duties/Responsibilities
PUBLIC POLICY
- Represent GNDC at legislative hearings or other public policy meetings.
- Monitor, research, and analyze the impacts of proposed state legislation and regulations on GNDC membership.
- Prepare legislative & regulatory testimony, analyses, and reports.
- Prepare communication materials related to legislation or policy efforts.
- Track legislative bills important to North Dakota’s business climate.
- Work closely with trade association representatives, local chambers, and other partners to assure legislative and policy support, as directed.
- Respond to member policy inquiries as directed.
- Assist with scheduling, creating agendas, and taking meeting minutes for GNDC’s Policy Councils & Committees in support of the policy development process.
- Assist in developing policy-related surveys and communications.
- Create and maintain legislative and policy-related databases as needed.
CAMPAIGN
- Assist with the administration & coordination of GNDC’s Political Action Committee, including fundraising and events.
- Coordinate candidate training & business issue education efforts.
- Assist with initiated measure campaigns as directed.
- Track legislative elections
PARTNER
- Coordinate GNDC’s activities with local chambersand other partners, including communication and meetings.
- Assist with coalition building & outreach
- Coordinate GNDC-led coalition meetings
- Support ND Manufacturing Council efforts, including Manufacturing Day, events, and other outreach
OTHER DUTIES
- Assist in set-up, preparation, speaker requests, & outreach for special events, meetings, and presentations
- Assist with member recruitment and retention efforts as directed
- Assist with developing policy-related website content.
- Meet established deadlines for timely completion of projects and assigned tasks
- Other duties as assigned
Desirable Skills & Abilities
- Strong attention to detail and high level of accuracy
- Research and analytical skills to support policy and legislative tracking
- Excellent oral and written communication skills
- Self-starter and work independently
- Skilled in building and maintaining professional relationships
Preferred Qualifications:
- Knowledge of and/or experience with North Dakota politics and the state legislative process
- Capable of managing multiple projects simultaneously and meeting deadlines under pressure
- Comfortable taking a firm stance on complex or sensitive issues
- Recognize sensitive/political situations and act with professionalism and composure
Basic Requirements
- Bachelor’s degree in business, political science, public relations, communications or a related field
- Experience and comfort with Word, Excel, PowerPoint, Outlook, Teams/Zoom, and Adobe Acrobat.
- Able to work in small team environment in an open-concept office space
- Generally, 8:00 am to 5:00 pm Monday through Friday (though occasionally evening meetings and overnight travel will occur)
- At times longer hours may be necessary to meet member and project needs
- Valid driver’s license and reliable transportation required.
- Ability to occasionally lift and/or move up to 40 pounds
- Ability/willing to travel in state occasionally.